To the associates of our already thriving team here at our journey healthcare we providing healthcare services is much more than a job to us it is an achievement of our ultimate goal to enhance the lives of our clients at every level whether it is helping a client in leisure activities, extending a kind word to a family member or preparing a delicious home cooked meal to the client we sincerely enjoy what we do and it is shown in the way we give care not only to our clients but to everyone we come in contact with on a day to day basis.

All of us at Our Journey Home Health Care are committed to serving our clients according to the highest professional, ethical, and safety standards. This commitment is expressed in the conscientious way we comply with every law, regulation, and standard governing our work. Our Compliance Program, along with numerous policies and procedures, are designed to help everyone at Our Journey uphold their personal responsibility to clients, employees, payors, and all who govern our work. Client rights and employee responsibilities We respect client rights and the confidentiality of their personal health information.

Our Privacy Notice describes client rights and how to report any concerns or issues regarding our services. Employees are expected to act in accordance with the laws, regulations, and standards that govern our work. Employees are expected to promptly report any situation or activity that may violate the law to an immediate supervisor, Employees are expected to help detect and deter any compliance violations by Our Journey employees that could potentially infringe on client rights and expose the company to civil or criminal liability and damage its reputation, client and business relationships, or financial status.

Compliance contact information Clients who have questions about a particular policy, practice, or procedure should contact the director of the office providing service for clarification at 1-508-258-9696 Employees should contact their supervisors for clarification on policies, practices, or procedures. Anyone requiring further assistance, can contact: us at 508-258-9696 Cilicia Brown Email: Ourjourneyhealthcareservices@gmail.com

 Listening closely and responding to client and family needs is at the heart of our work. No one should hesitate to contact their service office with any concerns or to use the compliance contact information above. Once a report is received, we will take responsible steps to respond in a timely and appropriate fashion.